Return & Refund Policy

Last updated: August 24, 2026

Thank you for shopping at TaxRation. This policy explains the conditions for returns, replacements, and refunds.

1. Damaged, Defective, or Incorrect Orders

If an item arrives damaged, defective, incorrect, or materially different from the approved artwork proof, contact us within 60 days of delivery. Include your order number and clear photos so we can review the issue.

When the issue is verified, we may provide a free reprint or replacement, a refund to the original payment method, or an account credit, depending on the circumstances.

2. Custom and Stock Product Conditions

  • Custom Imprinted Items: Because custom products are made to approved specifications, we cannot accept returns for customer-approved proof errors, incorrect customer-provided information, or change of mind.
  • Blank / Stock Items: Eligible items may be returned within 30 days of delivery if unused and in their original packaging.

3. Return Process and Address

  1. Email hello@taxration.com with your order number, a description of the issue, and photos when applicable.
  2. If a return is required and approved, we will provide a Return Authorization and shipping instructions.
  3. Do not send a return without prior authorization. Authorized returns are sent to:
    TaxRation Returns Department
    103 Matisse Ln, Folsom, CA 95630, United States

4. Fees and Refund Timing

No restocking fee is charged for verified defective, damaged, or incorrect items. For other eligible stock-item returns, any return shipping charge will be disclosed during authorization.

Approved refunds are sent to the original payment method within 2–5 business days after approval or inspection. Your bank or card issuer may require additional time to post the credit.

5. Contact TaxRation

Email: hello@taxration.com
Phone: +1 (580) 264-0631